Frequently Asked Questions
Find answers to common questions about our soulful collections and services.
What materials are used in your spiritual jewelry?
We use high-quality, ethically sourced materials including sterling silver, 14k gold plating, and authentic natural gemstones. Each piece is cleansed and charged before being shipped to ensure it carries positive energy.
How should I care for my sacred home decor items?
To maintain the longevity of your home decor, we recommend dusting with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners, especially on hand-painted or gold-leafed spiritual symbols.
Do you offer international shipping?
Yes, we ship our unique spiritual collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that customers are responsible for any local customs duties.
What is your return policy for jewelry?
We offer a 30-day return policy for most items in their original, unworn condition. Due to hygiene reasons, earrings cannot be returned unless they arrive damaged or defective.
How can I track my order?
Once your order is processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your doorstep.
Are your gemstones ethically sourced?
Absolutely. We pride ourselves on working with suppliers who adhere to fair trade practices and ethical mining standards, ensuring that our spiritual tools are created with respect for both people and the planet.